Return policy


If you have any questions about returning merchandise, contact customer service at 1-877-217-8686. If you are not satisfied with your order, SaniChoix can refund or exchange the items ordered.Items must be undamaged and returned within 30 days of the order date.All products must be returned in their original condition and packaging with a copy of the completed return form. Unpacked, damaged, soiled packages or incomplete packaging will be refused. Return shipping will be at your expense unless: 

 - the package is damaged by transport 

-if we made a mistake in the order. 

In these cases, we will send a carrier to pick up the goods from your home. We will bear the cost of ordering the items we replace.


We honor most manufacturers' warranties. Defective items may be replaced, according to the manufacturer's policies or guidelines. Shipping and handling charges may apply. For questions regarding defective items, first contact our customer service department.


Your credit card is debited after the validation of the order. No additional costs will be charged to you without your approval. All merchandise purchased from SaniChoix remains its property until full payment. Taxes are calculated based on the shipping address.


SaniChoix cannot guarantee that product descriptions and/or specifications, prices or any other information disclosed by agents or on the website is accurate, complete, reliable, current or error-free. Photos are for illustrative purposes only and may not represent your exact model. If a product offered by an agent or on the website is not as described, or does not meet your expectations, your sole remedy is to return the product in accordance with the SaniChoix Return Policy. We cannot confirm and/or guarantee the price of an item until you place an order.



2071, Marie-Victorin Room #120 

Varennes, QC

 J3X 1R3 

Toll free: 1-877-217-8686 

Toll Free Fax: 1-866-636-0576